Terms & Conditions

All information and images held on the Low Port Music website are copyright to Low Port Music and cannot be published, copied, published or adapted in any form without the written consent of us. The copyright and ownership of any artwork remains the property of the individual artists.

All orders placed via the Low Port Music website will be subject to our Terms and Conditions. You must agree to abide by these before placing any order.

These Terms and Conditions may be changed and updated from time to time. It is the responsibility of the user to ensure they are aware of any changes to these Terms and Conditions.

Confirmation of acceptance of your order will be sent once payment has been taken.

If there are any problems with your order, you will be contacted by a member of our team.

All reasonable efforts have been made by us to describe and photograph items as accurately as possible. However, conditions are subjective and occasionally there may be some slight discrepancies.  We will not be liable to any person for any loss or damage which may arise from any reliance upon the use or any dealings with any of the information contained in this website. All sizes etc. are approximate and not exact.

We reserve the right to have different prices in store and online. All products are new unless stated. Please note not all new products are sealed from the manufacturer.

Please contact us at  info@lowportmusic.co.uk  if you would like information about any particular item on the website.

The price for the items you have ordered will be the price quoted on the website at the date the order is received by us.

Payments will be taken in Pounds Sterling.

All prices shown on the website are inclusive of VAT. 

The prices shown include standard delivery within the UK. Please e-mail us at  info@lowportmusic.co.uk  if you need to confirm the delivery charge outside of the UK.

Payments made must be made by Debit/Credit Card or PayPal. When entering card details, you must either be the cardholder or have the cardholder’s authorisation for use. Checks to ensure correct usage of cards may be made from time to time either by us or the card issuer. Should a card payment not be authorised, we reserve the right to cancel the order immediately. When you place your order, our secure server software encrypts all information you input before it is sent to us.  

Despatch will be made as soon as possible after the order has been confirmed. If for any reason we are unable to deliver your order, you will be notified and your payment refunded.  

We will not be responsible for any delays with the delivery of your order once it is with the carriers.

Any damaged or missing items must be reported to us within 7 days of receipt either by e-mail on  info@lowportmusic.co.uk  or by telephone on 07772811338. If any damaged/missing items are unable to be replaced, a refund will be raised against the card used to make the original purchase.  Missing items will only be refunded if sent via Recorded Delivery. We will not be liable if notification of damage is not made within 7 days of receipt.

Refunds will only be made under the following conditions:

It has been authorised by us. Returns are received back within 28 days from the point of order. Items are returned in full.

This does not affect your statutory rights.

Whilst every effort is made to ensure all of the information and pricing is correct, if we discover any errors on your order, we will notify you at which point you will able to re-confirm or cancel your order.

Should you have any questions regarding any of the above, please contact us  info@lowportmusic.co.uk

Cookie Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: lowportmusic.co.ukYour current state: No consent given. Manage your consent.

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.